TY  - BOOK
AU  - Kerry Patt
TI  - Crucial Conversations: Tools For Talking When Stakes Are High / 2nd Edn
SN  - 9781259005213
U1  - 153.6   A 44 C 
PY  - 2011///
PB  - Tota Mcgrow Hill Education Pvt. Ltd. New Delhi
KW  - Extension
ER  -